Behind the scenes

How it works
engineered for accuracy.

Our platform combines advanced web crawling, vector search, and the latest AI models to create an expert on your business that can answer questions in real-time.

System Architecture

See how data flows from your website to an intelligent answer in the customer's chat window. Everything happens automatically and updates in real-time.

Live System

Active monitoring

Web Crawl
AI Embedding
Vector DB
RAG Engine
Smart Agent
Omnichannel

Live System Activity

200 OK
GET /sitemap.xml... Found 42 URLs
Scraping: /services/ai-consulting...
Extracted: 2,450 words of content

Web Crawl

The system automatically visits your website, follows your sitemap, and extracts relevant information, images, and metadata to understand your business.

Sitemap syncRecursive crawlingMetadata extraction

RAG Technology

Instead of just guessing, the AI looks up facts in your specific knowledge base before answering. This eliminates 'hallucinations' and guarantees accurate answers.

Vector Databases

We use advanced vector databases that understand the semantic meaning of your text, allowing the AI to find the right answer even if the customer asks the question in a new way.

Continuous Learning

The system can be scheduled to crawl your website daily. If you update a product or change a price, the AI learns this automatically within minutes.

Ready to build
your agent?

Chattagent | AI Support Agents for your business